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Return and Damage Policy

At SippChai, we take great care in packaging and shipping our products. Due to the nature of our goods, all sales are final.

No Returns or Exchanges:

We do not accept returns or exchanges for any reason other than damage that occurs during shipping.

Damaged in Shipping:

If your order arrives damaged, please contact us within 48 hours of delivery. To help us resolve the issue quickly, include:

  • Your order number

  • A brief description of the damage

  • Clear photos of the damaged item and the shipping packaging

 

Once reviewed, we will offer a replacement or refund at our discretion.

 

Contact Us:

 

For all damage claims, please reach out to us at:
info@sippchai.com

Thank you for supporting SippChai—we truly appreciate you!

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