At SippChai, we take great care in packaging and shipping our products. Due to the nature of our goods, all sales are final.

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No Returns or Exchanges:

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We do not accept returns or exchanges for any reason other than damage that occurs during shipping.

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Damaged in Shipping:

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If your order arrives damaged, please contact us within 48 hours of delivery. To help us resolve the issue quickly, include:

• Your order number

• A brief description of the damage

• Clear photos of the damaged item and the shipping packaging

 

Once reviewed, we will offer a replacement or refund at our discretion.

 

Contact Us:

 

For all damage claims, please reach out to us at:
info@sippchai.com

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Thank you for supporting SippChai—we truly appreciate you!